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Making a difference to your small business

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About Us

Melrose Group was established in 1993 and provides full accountancy service to small businesses. Our committed team has over 100 years combined experience in the small business sector, specialising in the hospitality industry. This means we have the knowledge to help you with all your accounting needs, from right at the start of your business journey, through to yearly accounting and bookkeeping.
As we don’t out-source to third parties we can offer a completely integrated service, liaising quickly and easily with other departments. This makes us more efficient and cost effective. Each client receives a dedicated, local client manager to work with. They will take the time to understand your business, helping you to stay in control of costs and advise you on how to drive your company forward. Based in Thornbury, Bristol we cover the South West, Devon and Cornwall, South Wales the Midlands and the South East.
Do you find you are struggling to keep track of your business income and outgoings? Do you need more focus on your costs and how to plan for your company’s future growth? Our bookkeeping and accounting services can help you effectively monitor your finances and maximise your profits. We cater for all your accounting needs from routine bookkeeping to the completion of year end accounts and tax returns.
Our accounting services include:
  • Business start-up – If you are starting a small business we can offer a wealth of advice. We will ensure you have completed all the relevant paperwork for HMRC so you are starting your business on the right track.
  • Business planning – Effective planning is always key to success. We can work with you to create a robust business plan, to guide you towards building a productive business.
  • Bookkeeping –Our monthly/quarterly bookkeeping service provides an accurate and complete record of your financial transactions, which can then be used by our accountants to provide a full financial analysis. Our in-house accountants can produce monthly or quarterly profit and loss reports as well as year-end statutory accounts.
  • Financial analysis – Our accountants will analyse the profit and loss information to advise you on increasing gross profit and reducing costs. Our in depth knowledge of the accounting and operating environment of the hospitality sector, means we can interpret your figures and provide a meaningful action plan to improve your business’s performance. This could be giving you advice on managing supplier costs or rethinking your staffing expenditure, for example.
  • Tax advice and planning– Our tax accountants can provide personal and company tax advice, determining the most tax efficient way to pay yourself from your business. We can prepare tax and VAT returns and all other relevant tax submissions for HMRC.

Contact us to find out more

Effective stocktaking and stock control are vital in order to run a profitable business. It is not just about monitoring any losses; it is about implementing the correct stock controls to maximise your profits. Our licensed trade stock takers are highly trained and have vast experience within the hospitality sector. Many of them have worked within the pub/restaurant industry so understand how your business operates.
Using our custom designed auditing software, we can produce results for you whilst on site, allowing us to pinpoint any issues and give you expert advice on pricing. If you are within the hospitality industry, we can advise you on best cellar practice to ensure you are achieving the highest yield possible. Our detailed reports will help us advise you on the best stock control process for your business.

Do you think that our stocktaking services could help you?

As a small business do you struggle to run an efficient payroll for your employees? Are you overwhelmed by all the different regulations you need to abide by? If so then why not use our payroll management services? Our payroll department can complete the whole process for you, from calculating payroll costs to ensuring that you always meet HMRC requirements. Our payroll service includes registering your PAYE scheme, producing your payslips and keeping you compliant with all regulations. Whatever your payroll frequency we can accommodate you.
We provide extensive payroll support, from advice on maternity and paternity leave, to calculating deductions for student loans and statutory sick pay.

If you need help implementing Auto Enrolment pensions, we can set up your chosen pension scheme, covering all admin requirements and run the pension deductions through your payroll.

To find out more about our payroll services

Are you setting up a new bar, café, hotel or restaurant and feel overwhelmed by the regulation and licensing requirements? Do you need help organising the right alcohol licence? Are you moving your business and need the right premises licence in place? Are you looking for a certified training course so you can hold a personal licence?

If you answered yes to any of these questions we are here to help.

  • Licensing – Melrose Group has a vast amount of experience helping the licensed trade, with a highly regarded reputation within the hospitality industry. If you require a licence to sell alcohol, we can advise you on the application. We can manage the whole process, from ensuring all the statutory aspects are completed correctly to attending any hearings that are required in support of your application. We use a fully computerised licensing service which means we can keep our costs competitive and offer you a fixed price. After a licence has been obtained you are able to access our helpline if you have any problems.
  • Personal Licence training – Melrose Group is a well-established training provider, fully accredited by the BIIAB. We are rated as grade 1 outstanding trainers and we are the longest standing trainer in the Bristol area. Our training centre in Thornbury is well located just off the M5 North of Bristol with ample free parking.

If you require a personal licence to sell alcohol you must hold an approved licensing qualification. Our personal licence course leads to the award of the BIIAB Personal Licence Holders Qualification (APLH). The course covers a range of licensing law information to ensure you know all your legal obligations as a licensee.

Our first-time pass rate is over 98%. The cost of the course includes all training materials, refreshments, lunch, course workbook, exam fee and assistance in the candidate’s local authority applications.

Do you need more information, or to book a course?


I have been dealing with Marcus Williams over the past 4 years. His knowledge and professionalism is second to none along with his proactive approach to my business. His has given me great advice on developing the pub accounts, including marketing, food offering and I still call him for support which he’s always on the end of a phone which really helped me at the beginning of my new venture. The Melrose team has also been very helpful from Payroll advise, and Ross the stocktaker has been a value also. I would certainly recommend Melrose to any future publican.

- Ken Amor at the Old London Apprentice Newbury

The service I have received from Melrose in applying for my new premises license has been thorough, professional and efficient. Through Melrose I also received training to obtain my personal license. The course was delivered by a talented and experienced trainer who made it very enjoyable and interesting.

- Jon Bartlett at the Vapour Place Bedminster Bristol

I have known Phil Down for the past 17 months, during this time he has been of great help to myself and Richard on our first business adventure. Nothing is ever too much trouble and he is always willing to guide me through the unknown and never assumes that you are ok. Phil and his team have a vast wealth of information and reply very quickly to any questions no matter how big or silly they seem; you are treated with great care. This whole team are great ambassadors to their company and work well together.

- Merryl Dennis (Landlady of the Racehorse Tiverton)

Our Packages

Questions? Contact us

Phone: 01454 419262

Business Hours: from Monday to Friday 08:30 - 17:00

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Job Vacancies

If you are interested in joining our team, please see the current available jobs below.No agencies please.


We are currently seeking to employ a full time experienced credit control administrator to join our growing Team.

Requirements for job role are –

  • Confident telephone manner
  • Good interpersonal skills and IT skills
  • Be a good communicator, both verbally and written
  • Be diligent with attention to detail
  • Be able to prioritise jobs and work as part of a team or on own initiative
  • Working under pressure with monthly deadlines
  • Knowledge of QuickBooks an advantage

The Duties for the role will include –

  • General Credit Control duties
  • Monitor Sales ledger and identify overdue accounts to ensure prompt payment of outstanding invoices
  • Follow up on unpaid invoices – set up and manage payment plans ensure no debt build up
  • Set up and monitor standing orders
  • Day to Day invoicing and monthly statements
  • Deal and resolve customer queries and ability
  • Excellent ability to communicate at all levels

The position will suit a candidate who is diligent and ensures that records are correct and up to date. The successful candidate must liaise with other company departments and colleagues and ensure correct invoicing for all jobs undertaken.

Ensuring that debts are paid for on time is very important.

Office Hours: 9am to 5pm (includes 1 hour lunch break)

Benefits include a company pension scheme.

Salary: Negotiable depending on experience

Bonus: Discretionary and to reflect performance

To apply, please email, with your CV attached

Payroll Administrator

Full-Time Position

Melrose Group are seeking to employ for our growing payroll department an experienced payroll administrator with:

  • Knowledge of Sage 50 preferred but not essential
  • A good communicator, ability to work under pressure and to strict deadlines
  • Accuracy and attention to detail are critical requirements
  • Be able to work as part of a team or on own initiative
  • Deal with clients over the phone on a daily basis

 Key duties will include:

  • Management of your own client base
  • Processing of payroll on various pay frequencies
  • Corresponding with HMRC
  • Keeping up to date with changes in legislation
  • Working towards Pension Reform

Office Hours

Full-Time position: 9am to 5pm

Benefits: Company Pension Scheme

Salary: Negotiable depending on experience

To apply, please email, with your CV attached


We are currently seeking to employ a full time experienced Accounts Assistant to join our growing Team.

Requirements for job role are –

  • Be a good communicator, both verbally and written
  • Be diligent and have a strong attention to detail
  • Be able to work as part of a team or on own initiative
  • Working under pressure with tight monthly deadlines
  • Have good IT skills, with a knowledge of an accounts package (QuickBooks/Sage preferred)
  • A minimum of AAT Level 3 qualification and/or at least 1 year of work experience in an accounting role is required

The Duties for the role will include –

  • Processing invoices, in preparation for VAT returns
  • Processing and reconciliation of bank statements
  • Preparation of files for monthly management accounts
  • Deal with clients on a daily basis via phone and email

Office Hours 9am to 5pm (includes 1 hour lunch break)

Benefits include a company pension scheme.

Salary: Negotiable depending on experience

To apply, please email, with your CV attached