From the start of the lockdown Melrose has understood the seriousness of the impact this would have on the licensed trade.
To help our clients through this challenging period Melrose did not charge any fees for Accounts/Year-End for the lockdown months.
We ensured our VAT and Payroll teams worked remotely, whilst keeping our clients HMRC compliant with VAT/PAYE/Nest submissions completed on time.
In addition, Furlough calculations and submissions were provided at no extra cost.
Our clients' testimonials below reflect on our sympathetic approach.
I just wanted to take the time to say THANK YOU! Abi really has been exceptional!
- Andrew Bernstein - The Black Horse, Findon
This has been a worrying time but Melrose and all concerned have been fantastic. I have heard some stories from other landlords who are with other accountants and I feel quite smug that we are with a firm that is always easy to contact, and when I do email I get a reply straight away. It means a lot taking into account that everyone was working from home.
I will always recommend your services.
- Dave Morris - Royal Oak, Corsham
Gill is being a diamond to me at this time and the information off Melrose has been priceless.
- Brian Rees - The Reverend James, Swansea
Thank you for your updates, it’s great in case we miss anything the guidance you have all given has been great and very helpful.
-Theresa Pownall - Elm Tree, Hanham
Thanks to your team they’ve been brilliant
- Di Belcher - Tippling Philosopher
Esther you are my hero. Thank you so much.
- Ron Faulkner - Ronnies of Thornbury
As a Melrose customer I would like to say a massive thank you for all the support I’ve received from payroll during these difficult times. Especially helpful is Abi Burt she has listened to me moan and whinge but also we’ve had a few laughs. People are so quick to criticise but sometimes it’s nice to say thank you and this is for all you Melrose girls.
- Ann Smith - The Swan, Little Chart