Thank you very much for your help in getting our licence amended.
I really appreciate the swift and efficient way you dealt with our application.

– Stokes Croft Post Office

Melrose are a dedicated company, there to help and assist their clients as best they can! Friendly knowledgeable people who invest time and effort into making clients feel welcome and helping them with all financial needs.

The three things which describe Melrose and why they stand out … Helpful, Knowledgeable and Clear Understanding!

– Nathan – Railway Inn, Billingshurst

I have used Melrose for 12 years – all the time I have run my pub in Thornbury they have always been able to answer any queries.

I have a business review with the Account Manager on a regular basis – Jeff is always thorough and has given me sound advice.

The office staff are just amazing in every way; they answer any email or telephone queries as quickly and efficiently as I could ever wish for; the stock taker always arrives on time and carries out the visit without any disruption to service and a report arrives shortly after – suffice to say I would never think of going anywhere else and will continue to use them and will highly recommend them to others.

– Sandra – Swan Inn, Thornbury

We have used Melrose Group for almost 5 years, following a recommendation. As our business has grown over the 5 years, we have utilized many of the services Melrose offer including their general accounts service, payroll and tax advice team. We have found all departments to be very helpful and informative.

Our Melrose business partner, Mark, is always available on the phone and will visit any of our sites as required. Having ran his own multiple operation pub business, Mark is very knowledgeable of our business and industry. Shelley, our payroll specialist, is also very helpful with all payroll matters and always goes above and beyond, to ensure our payroll is accurate each month.

– Wessex Pub Co

Great accountants especially Mike – I’ve been using Melrose since November 21 and I have had no issues at all

The team are very friendly and thorough and are extremely quick in processing everything cannot fault 😊

– Chelsie Barratt – Wye Inn, Hereford

Been with Melrose for a few years now and would recommend them 100%. As a pub landlord I feel Melrose has helped during this uncertain time where others havent. I have nothing but praise for Melrose and all the team involved. Especially Julie Tolson who has recently advised me. It is a very personal business relationship where they get to know you and advise Not once did I feel that Melrose didn’t care or we had to wait too long for a reply to a question. Thank you.

– Dave Morris- The Royal Oak Corsham

We engaged the services of Melrose in December 2021, since then we haven’t looked back with support in payroll and accounts.

Highly recommended for the hospitality businesses. Our client manager Mike Jones is always on hand to support with solutions and assistance.

– Rob – The Halfway Pub & Restaurant, Llanelli

I have had the pleasure of dealing with Melrose since before we opened in July 2021. Their information and advice pre-opening made the whole experience seamless and stress-free and always available to take my calls.

Nowhere along the journey did I feel I wasn’t supported by a great team. From training courses to accounts & payroll, they provide a friendly, professional service and nothing is too much trouble.

I couldn’t recommend them highly enough and will readily continue to use their services.
Thank you Melrose.

– D. Richards – The Old Bank Hotel

We engaged with Melrose nearly 10 years ago now and have never looked back. We have nine businesses with them, and I have nothing but praise for their hardworking, professional and knowledgable team.
We use Melrose for all aspects of our businesses, from accounting, payroll and stock taking to Buisness plans for new businesses.
The team is always quick to react and always meets deadlines.
I have been very fortunate to have worked with the same team over the 10 years. Esther Cox, our client Manager, Tasi, Kylie in Payroll and Katy in accounts. Honestly couldn’t work with such knowledgable and professional people.
Highly recommended! They are by far the best in the hospitality sector.

-John Murphey

Great accountants especially Mike I been using Melrose since November 21 and I have had no issues at all, The team are very friendly and thorough and are extremely quick in processing everything cannot fault😊

– C.C

Thank you and Melrose for your prompt and excellent service

– Mick Gillis – Australian Arms, Ramsgate

This is my first time running a business and all I can say is a big thankyou to these guys ! They have been a great help with some silly questions I’ve had regarding pay role or even just everyday accounting. Mike is fabulous and pops in to see me to give me any advice I might require. The app for invoices and receipts is a god send makes it so easy to keep on top of things. I would defiantly recommend to anyone

– Louise Bushell

Great accountants and very supportive of the Pub industry! Wouldn’t use anyone else

-Pour Moore Drinks Ltd

Really pleased with the service I receive with Melrose. Simple systems that are modern and easy to use, thorough reporting and most importantly, knowledgeable, friendly and easy to get hold of. Mark Winchcombe was great at the outset with business plan writing, budgeting and industry relevant advice and very happy with his ongoing support. I didn’t compare costs to elsewhere as their service spoke for itself.

-Helen Hay

The whole team are so lovely and helpful! Mark is 5*! As a new business owner he has helped me with all questions big and small! He is happy to share his knowledge from all his experiences!

-Stacie Lynch

Have used for ten years plus, would thoroughly recommend.

-Rob Bass

We’ve been with melrose for 6 years now since setting up the pub and can honestly say dealing with Mike Jones has been great. He answers messages even out of hours and always takes time to explain and check things for us and pops to see us when need any further help.

-Kirsty-Marie Smith

Being new to the industry, I’ve found Mark Winchcombe to be not only knowledgeable but friendly and approachable.

Nothing seems too much for Mark and he is always on the end of the phone when/if needed.
I’m so glad we chose Melrose and it’s a pleasure to have Mark on board!

-Joe Prewer

My dealings with Mark Winchcombe from the Melrose Group has been fantastic. He has shown me patience, kindness and a real understanding of what I need and what my business needs so this has been extremely helpful in setting up my new pub venture. I have found the team helpful when telephoning in to the office and I am looking forward to my association with them.
Nothing seems too much for Mark and he is always on the end of the phone when/if needed.
I’m so glad we chose Melrose and it’s a pleasure to have Mark on board!

-Diane Warburton

Being new to the pub industry, Mike from Melrose has shown patience and an understanding of my business and needs when required. The staff at the office have been friendly and patient whilst assisting me with answers to my very long list of questions. Would highly recommend.

-Carl Williams

Caroline and the entire team are absolutely incredible! They make everything so easy and stress-free, always going above and beyond to help. Their friendly, professional approach and willingness to go the extra mile make such a difference. I couldn’t ask for better support—highly recommend!

-Reece Brown

Always helpful, friendly and efficient service.

-Rika Turner